Use the DRUM & PERCUSSION, GUITAR & BASS, SYNTH, WOODWIND & BRASS, and ACCESSORIES drop-down links on the top menu in the Home Page. You can also shop by choosing the BRANDS from the menu. Alternatively, you can also search for the item itself in our Search bar at the top right of our site.
Once you have found an item, click on the 'ADD TO CART' button on the product page.
“Keep Shopping” to continue adding other products into the cart.
Review the items in your shopping cart by clicking the 'CART' link at the top of the page. Click “CHECK OUT” to proceed your payment for the products.
You can proceed "CHECK OUT" by either "Signing in" or "Continue as Guest"
Enter and confirm your shipping address, then continue to choose your preferable shipping method.
Due to large inventory, we may not be able to publish all items available in store to the webstore online. If you could not find an item you desired, please do not hesitate to contact us by phone or email. We are happy to search the product for you.
JS MUSIC online webstore accepts the follow payment options:
Online Banking FPX (Maybank2U, PBeBank, Bank Islam, Hong Leong Connect, Hong Connect –Scan & Pay, RHB Now, CIMB Clicks, Am Online, Bank Rakyat, UOB Online, BSN Online, Affin Online, Alliance Online, HSBC, Kuwait Finance House, Bank Muamalat, OCBC, Standard Charted Bank, Maybank2e.net)
Celcom Air Cash
Hong Leong Connect
By using PayPal Express Checkout, we accepts all major credit cards from Visa, Mastercard, American Express and Discover.
When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to JSMUSIC.COM.MY
3. Bank Transfer / Bank-In to JS MUSIC SDN BHD account:
Maybank Account No: 514 084 259 443
Hong Leong Bank Account No: 065 000 48061
Kindly email/whatsapp to us the bank transfer slip together with Order Number.
We accepts all Visa and MasterCard, both Credit and Debit, and is 3D Secure ( Verified by Visa, and MasterCard Secure) enabled. All your credit card information is protected by means of industry - leading encryption standards.
Please note that additional charges may be incurred if you are using a non-Malaysian issued card due to Foreign Exchange.
Your order will be processed and shipped within 2 days of being placed. We do our best to expedite all orders. As soon as your order ships, you will receive a tracking email notification so you can follow your package all the way to your door. For delivery within Malaysia, arrival of your order can take up to 3-5 days after the items have shipped; however, a typical order usually takes 3 days to be delivered. Delivery in Singapore may take up to 7 days depending on the Custom procedures.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. JS MUSIC cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.
We offer FREE shipping on orders over RM300 for delivery in Malaysia and Singapore. Any order under RM300 will be charged a RM10 - RM30 flat fee for shipping and handling, depending on the delivery location. Find more info about shipping on our Shipping page here.
Once your order has been dispatched, you will receive an email containing your air waybill number to track your package. You can track it using the link provided. Alternatively, you can also track your package from the "ORDER TRACKING" button on the Top Menu of JS MUSIC Home Page without having to sign in.
If you are unable to track your package on the courier tracking page, your parcel might have just been handover to our respective courier partner. The tracking information will be available within 24 hours after shipping.
Please Contact Us with your order number if you are still unable to track your parcel by the following business days after item has been shipped out. We will assist you to resolve the issue with immediate action.
We ship to Malaysia, Singapore and worldwide. However due to distribution agreement, we may not be able to ship some brands out of Malaysia. Kindly contact us by phone or email prior to your purchase to ensure we can ship your items to your address outside Malaysia.
It is possible to collect the items you have ordered on JS MUSIC in-store. This service is currently only available in JS Music Jalan Imbi showroom. While completing your order, kindly leave a message in the "special instructions" space provided. We shall contact you once your order is ready to be collected from the store.
To collect your order, please introduce yourself to a salesperson when you arrive at the store, along with:
the email informing you of the availability of your order (printed out or on the screen of your phone),
Yes, an option for third party pick-up is available if the full name of the individual is given in the "Special Instruction" space during your check out. Please note, a copy of the order confirmation and a valid photo ID will be required at the time of pick-up. The name on the ID must match the name entered on the order for the package to be retrieved.