Shipping & Delivery
Where do you ship?
Generally, we ship worldwide. However, due to distribution agreements with certain brands, we cannot ship some items outside Malaysia. Please contact us for international orders.
How much is the shipping?
Your total shipping charges will be automatically computed at checkout prior to the completion of your order.
For orders less than RM300:
For orders above RM300:
How long will the shipping take?
Your order will ship within 1-2 business days, provided all items are in stock. You will be notified via email as soon as your order is shipped, and you will be given a tracking number. Since we ship all of our products from Kuala Lumpur, Malaysia, delivery will depend on where you're located and can be delayed due to customs and national holidays. Orders placed after 4pm will be considered as order for the following day. Orders placed on Sunday, Monday and public holidays will only be processed on the next working day. See delivery times listed below:MALAYSIA
Kuala Lumpur: 1-2 Business Days. Usually next day.
West Malaysia (Outside Kuala Lumpur): 1-3 Business Days.
REST OF THE WORLD
To get a better idea of delivery time, please refer to the tracking link in your shipping email. Please note, that we rely on the specific carrier and their affiliated services within other countries and cannot always guarantee that shipments will be delivered on time.
What carrier you are using?
General delivery time is about 3-7 business days for the Asian region, and 5-10 business days for regions outside of Asia. However, unforeseen delays might be expected for customs clearance, weather condition or festive seasons. You are best advised to contact the delivery courier with your tracking number directly once your order has been dispatched.
Sales Taxes + Duties
In-Store Pickup - No Charge For Any Size Order